Introduction

Welcome to Digital Downloads Store hcmtrade's Privacy Policy. This Privacy Policy describes how we collect, use, and share your personal information when you visit our website, purchase our products, or interact with us in any way.

We respect your privacy and are committed to protecting your personal information. By accessing or using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you create an account, place an order, or contact our support team, we collect personal information such as:

  • Name
  • Email address
  • Username
  • Billing information
  • Purchase history

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Time and date of your visit
  • Pages viewed
  • Referring website

Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing, operating, and maintaining our website and services
  • Processing and fulfilling your orders
  • Improving, personalizing, and expanding our website and services
  • Understanding and analyzing how you use our website
  • Developing new products, services, features, and functionality
  • Communicating with you about your account, orders, and updates to our services
  • Sending you marketing and promotional communications (only if you have opted in)
  • Finding and preventing fraud
  • For compliance with legal obligations

Sharing Your Information

We may share your personal information in the following situations:

  • With Service Providers: We may share your information with third-party service providers who help us operate our business, such as payment processors, email service providers, and hosting services.
  • For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
  • With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
  • With Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
  • With Your Consent: We may disclose your personal information for any other purpose with your consent.
  • For Legal Compliance: We may disclose your information where we are legally required to do so.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We implement appropriate technical and organizational measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems.

Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access - You have the right to request copies of your personal information.
  • The right to rectification - You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure - You have the right to request that we erase your personal information, under certain conditions.
  • The right to restrict processing - You have the right to request that we restrict the processing of your personal information, under certain conditions.
  • The right to object to processing - You have the right to object to our processing of your personal information, under certain conditions.
  • The right to data portability - You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you would like to exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect or solicit personal information from anyone under the age of 18. If we learn that we have collected personal information from a child under 18, we will delete that information as quickly as possible.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the bottom. You are advised to review this Privacy Policy periodically for any changes.

Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Last Updated: March 14, 2025