Reliance and Disney’s combined JioHotstar platform is now live. This new streaming platform combines the content libraries of JioCinema and Disney+ Hotstar. This merger brings together India’s most valuable sports rights, including the Indian Premier League, International Cricket Council tournaments and the English Premier League as well as content from major international studios like Disney, Warner Bros., HBO, NBCUniversal Peacock, and Paramount, all under one roof. But, what happens to the existing customers of Disney+ Hotstar and JioCinema? What happens if these customers try to access the separate platforms through their app or website? Here we’ve answered all the questions about existing customers who are trying to access the Disney+ Hotstar and JioCinema platforms separately.
What happens when you try accessing JioCinema or Disney+ Hotstar
Due to this merger, users can’t access the JioCinema and Disney+ Hotstar apps or websites separately. So, whenever you try to access these websites separately it will now be redirected to the new JioHotstar site.
Meanwhile, users who already have the Disney+ Hotstar app on their phones can find that the app has been already updated with the new JioHotstar look. Tapping on the app will open the merged JioHotstar app.
However, users, who have the JioCinema app on their phones will be able to see the app as it was with a banner asking users to “Watch on JioHotstar”. Moreover, when you click on any content it will automatically redirect to the JioHotstar app and start showing the same on the new app.
What happens to existing subscribers of JioCinema and Disney+ Hotstar
Existing subscribers of both Disney+ Hotstar and JioCinema will be able to retain their plans and benefits but will now have to use JioHotstar. JioCinema subscribers can still access the app, but all content will redirect to JioHotstar. Those with active JioCinema subscriptions must wait for their plan to expire or switch to the new platform. So, users who are already subscribed to either of the separate won’t lose their subscriptions and will be able to access JioHotstar for free until their respective plan lasts.
JioHotstar new plans
Subscription plans begin at Rs 149 for three months with ads, while the ad-free premium tier is priced at Rs 499.
